Your privacy matters.

Our approach

RN Recovery, LLC (“RN Recovery,” “we,” “us,” or “our”) respects visitor privacy. This policy explains the information that may be provided through this website, how it may be used, and how to contact us.

When you select “Send inquiry,” the information in the form is transmitted to RN Recovery through our website and form-service provider. You may also call to begin an inquiry.

Information you may provide

When you choose to contact us, information may include:

• Your name, phone number, and state.
• A property address or case number you voluntarily provide.
• Whether a matter concerns you, a family member, a deceased family member, or a business.
• The type of recovery matter and other information you voluntarily provide in your inquiry.
• Your optional SMS consent choice, when collected through an implemented consent process.

Please do not submit Social Security numbers, banking information, or other highly sensitive information through the public Start Your Recovery form. Do not submit driver’s-license images or full dates of birth.

Basic technical website information may also be processed where applicable, such as IP addresses, requested pages, browser information, and request timestamps, to deliver and protect the website.

How information may be used

• Review and respond to inquiries.
• Determine what additional information may be required.
• Communicate about a potential recovery matter.
• Provide recovery-related services and coordinate recovery steps.
• Maintain appropriate business records.
• Protect website and security operations.
• Satisfy applicable obligations.

Website technology and service providers

RN Recovery may use service providers necessary to operate the website, process forms, host data, deliver communications, or support services. A provider should receive only the information needed for its role.

This website and its inquiry form are hosted and processed through Netlify. Netlify may process submitted form information and basic connection information, including IP addresses, browser information, requested URLs, and timestamps, to deliver, secure, and operate the website and form service.

The current implementation has no connected CRM, analytics service, advertising pixel, embedded third-party video, chat widget, or marketing tracker. The website code does not set cookies or use browser storage. Fonts and logo files are served with the website; your browser does not request them from Google or another font service.

Text messages and your choice

If you separately opt in, RN Recovery may send text messages regarding your inquiry or recovery matter. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may also call 714.552.1034.

SMS consent is optional and is not required to receive services. Consent applies only to RN Recovery and is not transferable to another business. When you submit the form, your checkbox choice is transmitted with your inquiry.

RN Recovery does not sell, rent, share, or provide your mobile phone number, SMS opt-in information, or messaging consent to third parties, affiliates, or lead generators for their marketing or promotional purposes.

Security and records

RN Recovery uses reasonable administrative, technical, and organizational safeguards. No internet transmission or electronic storage method can be guaranteed completely secure.

Information may be retained as appropriate to respond to an inquiry, provide services, maintain business records, and satisfy applicable obligations. Please contact us with questions about information you have provided.

Children

This website is not intended for children under 13.

Policy updates

This policy may be updated to reflect changes in the website, services, or applicable obligations. The effective date identifies the current published version.

Contact RN Recovery

RN Recovery, LLC
714.552.1034

Please call with privacy questions or requests about information you have provided.